Case Studies - Technology

Sri Lankan Technology-based Transport Service Provider ‘Picks’ 3CX
“3CX is a total communications solution with corporate and call center features and includes almost all of the system visibility at user level. The system is easy to handle with a user-friendly interface and environment, and the cost savings were remarkable, allowing us to save over 500,000LKR on development costs.”
A. N. Mohamed, Senior I.T. Administrator

3CX Beats out 8×8® and Avaya® on Price, Features and Flexibility
“Comparing the other major options out there – we got a lot for our money without being nickel and dimed for every little feature. For most changes to the system I can easily manage them myself without calling a 3CX partner and scheduling an appointment. All of these systems would cost us $1,000+ per month. We are currently spending about $90 month + our maintenance fee.”
Craig Reilly, IT Admin

Gett Taxi Goes the Extra Mile with 3CX
“3CX is simple to use, modern and the driving force behind improvements in productivity and mobility amongst our staff and, as it’s so easy to implement and scale, the phone system will support our efforts as we continue to expand.”
Nikita Tarnopolsky, B2B Project Manager

Chip One Cuts Its Telephony Costs in Half with 3CX Phone System
“The implementation of the 3CX Phone System in our company has improved the efficiency and communications between our branches worldwide and has cut down our call costs significantly,” said Volkan Sanverdi, CFO of Chip One. “It gave us several new features which enabled us to overhaul and improve our inter-branch communication. Utilizing its trunking and advanced call routing features, we were able to lower our telephony cost by about a four-figure sum per month. With 3CX Phone System, we can provide a greater level of service to our customers.”
Volkan Sanverdi, CFO

You won’t be seeing red when you see First International Bookmaker Company’s savings
“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quick.”
Nikolay Melikhov, IT Manager

SII Group Teams Up with 3CX and SAMcloud to Augment Mobility Initiative
“With our old Orange & Bouygues Telecom system, we experienced uneasy configuration of profiles and seriously outdated technology. We wanted to use new technologies to be able to be reachable on a smartphone and a PC, in the office or away. We evaluated 3CX based on the great price, the compatibility with the platform and the scalability. With over 7,000 employees, the features and flexibility of 3CX were a clear choice to foster greater mobility and collaboration.”
Cedric Couture, System and Network Engineer

3CX Steps Up to Transform Ariase Group’s Telecommunications
“We are delighted with the integration of the 3CX solution, which since its installation with Ariase Group has been very effective on our multi-site activities and internationally.“
 Damien Geffray, Director of Call Center and Infrastructure

Brazil’s Largest Data Center Provider Chooses 3CX
“With 3CX, we gained a new platform of high availability VoIP, easy system administration and advanced communications features that allow for greater mobility. Now we can provide our teams with more quality telecommunications capabilities and respond quickly to attend to the needs of our customers.“
Fábio Trimarco, IT Governance Manager

Tiger Custom Computers goes mobile with 3CX’s cutting-edge technology
“The hosted virtual PBX from 3CX gives us the solution we need without the headaches of maintaining the underlying equipment ourselves. 3CX is easy to use and gives us real-time contact with our technicians in the field. Being able to access a central phone system no matter where we are is endlessly convenient.“
Jonathan Ells, TCC Senior Technician and System Administrator